We happily take back unopened product . Here’s the details:
Refund and Returns Policy
1. Purchase can be returned or exchanged within 30 days from the delivered date.
2. Items must be undamaged and in original packaging,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.
3.Buyer is responsible for return shipping cost.The return will be shipped it back to our warehouse in US.
4.You must be the original purchaser of the product – and be able to provide an order number, or account email address.
5.Once received the product we will credit your account for the amount originally paid for the product.
6.If your device is defective and you are within your 1 year warranty period, we will either repair or replace your unit free of charge. Please contact us and ship the device to us .
Purchase Not Eligible for Return
-Final sale item(s) is not eligible for return or exchange.
-If your device is defective and you are out of your 1 year warranty period
-You must email us a picture showing the problem/defect after submitting the return/exchange request online.
Contact us
If you have further questions / issues, please don’t hesitate to contact us at service@transpeedtvbox.com or chat with us online.